* We warrant that the products on our website are all brand new, and in high quality. We warrant our products for 1 year from the date of original purchase under normal use. If a replacement issued, the warranty period does not restart or in any way extend.For battery packs or battery related products, warranty becomes void if the battery pack has been improperly charged, installed or misused in any way, or if the label and/or bar code label has been removed or tampered with.
* We provide a 30-day money back guarantee. If you change your mind and do not want to keep the product, please contact us within thirty (30) days of purchase. NO REFUND accepted after 30 days of receipt. We will charge twenty-five percent (25%) restocking fee for NON-DEFECTIVE returns.
* All items if returned for whatever reasons must be accompanied by a Return Merchandise Authorization (RMA) Number, which is to be issued upon request through firstname.lastname@example.org. Items returned without RMA# will delay the process or be ignored.
* A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged, including all components, original boxes and packing materials, manuals, and other accessories provided by the manufacturer.
* Customer is responsible for the return shipping cost. Return packages by C.O.D will not be accepted. The original shipping cost is not refundable if a refund is issued.
* A replacement or refund will be arranged only after we receive the returned item.
* If you need the overnight service, please contact us for the details firstly.
* Please ensure that returned items are the ones that you purchased from us. We are not responsible for any item sent to us that is not our product.